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Terms and Conditions for international trading

Contractor

farmmodels & -toys
Inh. Heike Graf
Robert-Bosch-Str. 15
78239 Rielasingen-Worblingen
Germany
Tel.:  0049 (0)7731 / 796-509
Fax.: 0049 (0)7731 / 912-111
E-Mail: info@tractorium.com
Internet: www.tractorium.com


VAT-ID.: DE 814 161 945  

  Prices and Payment
All prices are in Euro and include German VAT at the appropriate rate. Payment have to be done in advance and within 14 days after receipt of invoice. Delivery charges are not included in the prices quoted. We accept payment by IBAN (International Bank Account Number). Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods
 
Delivery
We deliver within the European Union and to Switzerland.
  Delivery Costs
European Union (DHL): 18,00 €  - no shipping costs for orders over 199,90 €
Switzerland (DHL):      18,00 €  - no shipping costs for orders over 249,90 €
 
     
  Purchasing
All items offered on our website are subject to availability. When you place an order to purchase a product, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or a invoice. The contract will be filed. For safety reasons your order's data are not accessible via internet. We keep these data in confidence according to our privacy policy.
 
  Minium Order
The minimum order is 29,90 Euro.
 
     
 

Cancellation
You have the right to cancel your order within 14 days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

Customer Service

Any complaints regarding the goods or services supplied should be made to:

farmmodels & -toys
Inh. Heike Graf
Robert-Bosch-Str. 15
78239 Rielasingen-Worblingen
Germany
E-Mail: info@tractorium.com
Fax:   0049 (0) 7731/912-111


You can e-mail, write, telephone or fax us with your complaint.

 
 

Privacy policy

The necessary data for the transaction will be stored by computer and used in the context of order processing by us. Personal data of the buyer are only collected in the context of the laws of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG). If you don´t  agree with the storage of address, you may request the immediate removal in our computer system. We give no information to third parties.
 

Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.

farmmodels &  -toys
Inh. Heike Graf 
Robert-Bosch-Str. 15
78239 Rielasingen-Worblingen
Germany
Janurary 2011
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